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Advice before Contacting Us

You need to agree to the following before contacting us.

  • The input information is managed and handled according to the Company's privacy policy.
    Please be sure to refer to our [Privacy Policy] page.
  • Personal information received from customers is used to provide information and to answer inquiries and questions.
  • Personal information received from customers is used by the Company, KIOXIA Corporation, and related companies and outsourcers.
  • You can request us at any time to disclose, correct or delete any personal data on you that we retain.
    Please contact us using this form.
  • The Company cannot respond immediately to inquiries received on Saturdays, Sundays, public holidays, the New Year holidays and the Company's own holidays. A response will be made on the next business day or after.
  • Customers who are under 16 years of age must have consent of a guardian before contacting us.
  • Please note that we cannot respond to sales promotions and solicitation.